Privacy Policy
Effective Date: 01/02/2025
At Forward Footsteps, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect and process the following information about you:
• Personal Information: Name, email address, phone number, and other contact details you provide when contacting us or using our services.
• Usage Data: Information about how you use our website, including IP address, browser type, operating system, and browsing behaviour.
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your website experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide, maintain, and improve our services.
• To communicate with you, including responding to inquiries.
• To personalise your experience on our website.
• To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., IT support, analytics).
• Legal Obligations: When required by law or to protect the safety and rights of Forward Footsteps.
4. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
• The right to access your personal data and request copies of your information.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data under certain conditions.
• The right to restrict or object to the processing of your data.
• The right to data portability.
To exercise your rights, please contact us at info@forwardfootsteps.co.uk.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date above and will be effective as soon as it is accessible.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Forward Footsteps
The Wedgwood Big House,
1 Moorland Road,
Burslem,
Stoke-on-Trent, ST6 1DJ
Phone: 01782 229 193
Email: info@forwardfootsteps.co.uk